Privacy Policy

Introduction

This Privacy Policy explains how DoeVitality collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and complying with applicable UK and EU data protection laws, including the UK GDPR.

Information We Collect

Information You Provide

We collect information that you voluntarily provide to us, including:

• Contact information such as name, email address, phone number, and postal address
• Order details and product preferences
• Communications you send to us
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use your personal information for the following purposes:

• Processing and fulfilling your orders
• Responding to your enquiries and providing customer support
• Improving our website and services
• Sending you important information about your orders
• Complying with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary to fulfil our contractual obligations to you
• Legal obligation: When we must process data to comply with legal requirements
• Legitimate interests: When processing is necessary for our legitimate business interests

Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business
• Legal authorities when required by law or to protect our rights

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

Under UK GDPR, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure in certain circumstances
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise any of these rights, please contact us using the details provided below.

Cookies

We use cookies and similar technologies on our website. For more information about how we use cookies, please see our Cookie Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our website and services are not directed at children under 16 years of age. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries outside the UK and EEA. We ensure appropriate safeguards are in place to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

DoeVitality
38 Market Street
Ashford TN24 8TH
United Kingdom
Phone: +44 1233 609 483
Email: [email protected]